Privacy notice

Vistaro is a small automotive photography, film and vehicle marketing business based in Buckinghamshire, United Kingdom, run by Daniel and Nico. Alongside photography and film, we prepare sales adverts and offer Sale-or-Return for selected vehicles. This notice explains what we do with the information you give us through this website.

When you send an enquiry we collect: your name, your email address, an optional phone number, whether you are a private owner or a business (and your business name if you give it), the vehicle make, model and year, where the vehicle is kept, the service or package you are interested in, the number of vehicles, your preferred dates, what the images are for, an optional link to an existing advert, anything else you tell us, and any images you choose to attach.

If you tick the optional marketing box we record that choice separately. It is never pre-ticked and you can change your mind at any time.

We use your details to reply to your enquiry, to agree the scope, location, price and date of any shoot, and to deliver the content you have asked for. When you send an enquiry about a vehicle we also send an automatic confirmation email to the address you gave, so you have a record of what you sent. If you have actively opted in to marketing, we may also send you occasional news. We do not use your details for anything else.

Marketing emails are separate from your enquiry. Sending an enquiry never adds you to a marketing list, and you do not have to opt in to get a reply.

If you would like to hear from us, you can tick the optional marketing box on an enquiry form. It is never ticked for you. Only when you tick it do we record your email address, your name, the date, the exact wording you agreed to and which vehicle page you were on, so we can show what you consented to and when.

You can withdraw that consent at any time. Every marketing email includes an unsubscribe link that works without signing in. You can also email vistaro.contact@gmail.com and ask us to remove you. Unsubscribing stops marketing emails only. Confirmations and replies about your own enquiries are transactional and will still be sent, and we keep the enquiry itself.

If you ask to be added again later, we update your existing record rather than creating a second one.

Any images you attach to an enquiry are stored privately. They are not published and are not visible to anyone else. Images we take during a shoot are only ever published with the vehicle owner's permission, and permission is recorded before publication.

We do not sell your details and we do not share them for marketing. We use service providers to run the website, store files and send email, and they process data on our behalf only. We may disclose information if we are legally required to.

We keep enquiry details for as long as we need them to deal with your enquiry and any booking that follows, and normally no longer than 24 months after our last contact unless we are required to keep records for longer.

Marketing consent records are kept while you remain subscribed. After you unsubscribe we keep a record of that choice so we do not contact you again by mistake.

You can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it, or object to the way we use it. Ask us and we will action it. If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office (ico.org.uk).

If you have opted in to marketing, you can withdraw that consent at any time using the unsubscribe link in any marketing email, or by asking us.

This website does not use advertising or tracking cookies. If we introduce analytics or advertising tools in future, this notice will be updated and consent will be requested where the law requires it.

For anything to do with your information, email vistaro.contact@gmail.com and we will come back to you.

If we change how we handle your information we will update this page and change the date shown above.